“Standards are evolving all the time and retailers are becoming more demanding,” Neil Giles, communications manager for Mettler-Toledo’s Product Inspection Division told ConfectioneryNews.
“Retailers just like everybody else are concerned with the wellbeing of the consumer. Some retailers are even creating their own standards.”
UK retailers such as Marks & Spencer and Tesco have introduced standards that go beyond auditing body frameworks set by the British Retail Consortium, International Food Standard, Safe Quality Food Institute and International Organization for Standardization.
Retailers and auditing bodies are demanding manufacturers create fail safe systems to ensure any physical contaminants such as metal pieces have definitely been removed.
Giles said that confectioners needed to ensure they had reject confirmation systems to verify that a detected contaminated product had been effectively removed from the production line and that the correct product had entered a reject bin.
He said that smaller confectioners needed reject confirmation systems to enter the big retailers.
“It could be the case that some manufacturers don’t have reject confirmation systems. Most of them have them in place already, but there are always new demands coming along.”